Last Updated: November 1, 2026 | Website: www.unikaway.com
1. PAYMENT PROCESSING & AUTHORIZED METHODS
Payment for bookings on Unikaway.com is collected securely by a third party payment provider. By placing an order, you authorize Unikaway and the payment provider collecting for your booking to charge your designated payment method for the total amount displayed at checkout. Because payment for this booking is collected by a third party payment provider, the charge on your card statement may appear under the provider's name instead of Unikaway.
- Authorized Cardholder: You warrant that you are the authorized cardholder or registered account owner of the payment method used.
- Accepted Methods: We accept major credit/debit cards (Visa, Mastercard, American Express, Discover).
2. PRICING, TAXES, AND PRE-AUTHORIZATION HOLDS
- Total Charges: All displayed totals include base travel rates and estimated government taxes. For travel products other than hotels, displayed totals may also include Unikaway administrative service fees ("Taxes & Fees"). For hotel bookings, there is no separate Unikaway service fee added at checkout; the retail hotel price may include a Unikaway markup incorporated into the displayed price.
- Currency Conversion: All transactions are billed in U.S. Dollars (USD) unless explicitly stated otherwise. Unikaway is not responsible for currency conversion surcharges, exchange rate fluctuations, or foreign transaction fees imposed by your bank or card issuer.
- Pre-Authorization Holds: Your payment method may undergo a temporary pre-authorization hold while your booking is being processed by the travel supplier. If a booking request is declined or unavailable, this hold will be released automatically by your issuing bank.
3. CREDIT CARD FRAUD & SECURITY VERIFICATION
- Fraud Detection: Transactions are monitored by automated fraud-prevention tools. We reserve the right to request additional cardholder verification (such as government-issued ID) before issuing travel tickets.
- Cancellation for Suspicious Activity: Unikaway reserves the absolute right to cancel any order and refund the transaction if unauthorized card use, identity theft, or fraudulent activity is suspected.
4. NON-REFUNDABLE PROCESSING FEES & CHARGEBACK LIABILITY
- Card Processing Fee on Refunds (Square-processed bookings): This paragraph applies only to bookings paid through Square. Square charges a processing fee on each payment and does not return that fee to Unikaway when a payment is refunded. When a cancellation refund is issued for a Square-processed booking, the refund is reduced by the actual card processing fee charged on the original payment, where the deduction applies under the Cancellation & Refund Policy and the Terms and Conditions. Bookings paid through our booking provider are refunded by that provider under the cancellation terms accepted for the rate; Unikaway does not deduct a processing fee on those bookings.
- Chargeback Expense Recovery: You agree to contact Unikaway customer support at info@unikaway.com to resolve billing disputes prior to filing a dispute with your bank. If an improper or fraudulent chargeback is initiated for a valid booking, non-refundable reservation, or merchant delay, Unikaway reserves the right to hold you personally liable for the full transaction value, merchant dispute fees, chargeback recovery expenses, collection agency costs, and legal fees.
5. DELAYED FULFILLMENT & SUPPLIER RATE ADJUSTMENTS
Completing payment at checkout constitutes an order request. A booking is only finalized when travel tickets or reservation vouchers are issued by the travel supplier. Unikaway is not liable for rate increases or lost inventory caused by declined payments, bank holds, or processing delays.
6. Billing Contact Information
For questions regarding charges, receipts, or payment processing, contact our support team:
- Company Name
- Unikaway
- info@unikaway.com